Anchor Hanover Group (202107365) - Housing Ombudsman
The complaint is about the landlord’s handling of the: Resident’s reports of damp and mould in the property. The associated complaint.
www.housing-ombudsman.org.ukI don’t have live access to current news right now, but I can share what’s publicly known about Anchor Hanover’s Eric Morecambe House and point you to places to check for the latest updates.
Core information about Eric Morecambe House
- Location and purpose: Eric Morecambe House is a care home operated by Anchor Hanover Group in Morecambe, Lancashire, offering residential and dementia care with 24-hour support and various activities. It is part of Anchor Hanover’s broader portfolio of older-people housing and care services in the UK.[1][3]
- Services and features: The home emphasizes a warm welcome, personalized care, activity programming, and meals prepared from fresh ingredients, with en-suite rooms and a layout designed for safety and independence.[3]
- Fees: Care fees at Eric Morecambe House are provided as a guide (current private weekly fee around £1,200, with variation by room size and resident needs) and are discussed with the Home Manager during inquiries.[3]
Notable contextual items
- Anchor Hanover merger history: Anchor Hanover formed from a merger of Anchor Trust and Hanover Housing Association, creating the largest provider of housing for older people in the UK, with substantial scale and leadership changes around the merger in 2018.[2]
- Public engagement and media: Anchor maintains a media center with news releases and campaigns, and individual homes like Eric Morecambe House are featured in their public communications, including resident achievements and events.[5][9]
- Recent relevant items: There have been individual news items involving Eric Morecambe House, such as a resident celebrating a 100th birthday in 2026 and other local activity coverage. Other Anchor-related updates include local recognitions and care-home-wide initiatives in Yorkshire and other regions.[7][9]
Where to find the latest news
- Anchor’s official newsroom and media centre: Check anchor.org.uk/media for press releases and campaign updates, plus recent care-home narratives and accolades.[5]
- Specific home updates: The Eric Morecambe House page on Anchor’s site provides current details on the home, contact information, and notices about services and events.[3]
- Trade and industry coverage: Inside Housing and care industry publications often report on mergers, governance changes, and sector-wide developments that affect Anchor Hanover, which can provide broader context around the organization and its homes.[2]
Illustrative example
- If you’re curious about recent celebrations at Eric Morecambe House, you might find a resident birthday feature or local events coverage on Anchor’s site or in their news posts, exemplifying how the home engages with residents and the community.[9]
Would you like me to pull the very latest items from Anchor’s site and a couple of recent news articles, or focus on a particular aspect (e.g., resident events, fees, or care services) and I’ll compile the most current details with direct links? I can also summarize recent press releases if you want a quick update.